What tribunal decisions mean in the real workplace.

When a payroll mistake becomes an ER problem

Keenan v Barclays Bank plc, ET Case No. 1100792/2009

Employers can usually recover accidental overpayments, but delay, unclear communication and an employee’s reasonable understanding can make recovery more difficult.

Performance management, procedure and disability: three lessons from Pal v Accenture

The EAT found fundamental errors in the earlier tribunal’s analysis. For employers, the practical warning is clear: follow the procedure you publish, investigate health information properly and test whether performance concerns may be linked to disability.