First 24 hours checklist
A calm first-response checklist to protect people, evidence and a fair process before decisions are made.
Use this toolFree manager resource hub
Seven clear, printable tools to help managers pause, ask better questions and take a fair next step. No sign-up required.
Choose what you need
Each tool can be used online, printed on its own or found in the combined Manager Essentials Toolkit.
A calm first-response checklist to protect people, evidence and a fair process before decisions are made.
Use this toolPlan a direct, fair conversation that focuses on facts, impact and a useful next step.
Use this toolA structured note for an early performance conversation, with clear expectations, support and review points.
Use this toolNeutral prompts to establish what happened, test evidence fairly and avoid leading a witness.
Use this toolA respectful framework for discussing health-related absence, barriers at work and adjustments to try.
Use this toolA step-by-step check for handling a statutory flexible working request reasonably, consistently and on time.
Use this toolA two-minute triage tool to spot when a manager should pause and get HR advice before acting.
Use this toolKnow when to pause
These resources provide general guidance for employers in Great Britain. Employment law and the right process depend on the facts, your policies and the people involved. If a decision carries serious consequences, get advice before acting.
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