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Concise case notes for SME leaders and managers: what happened, why it matters and what to do differently.
Latest case notes
New notes are added as useful decisions emerge.
When a payroll mistake becomes an ER problem
What employers should consider before recovering an accidental overpayment, including delay, communication, employee understanding and affordability.
Read the case noteThree practical lessons about following procedure, investigating health information and identifying disability-linked performance concerns.
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